We will deliver goods ordered by you as soon as possible to the address you give us for delivery, but in any event within 30 working days of your order. However we reserve the right not to make deliveries outside the United Kingdom unless our ordering form provides that facility.

Upon receipt of your order you will be asked to sign for the goods received in good condition. If the package does not appear to be in good condition then please refuse the delivery. If you are unable to check the contents of your delivery at the point of delivery then please sign for the parcel as “UNCHECKED”. Failure to do so may affect any warranty claims that you make thereafter.

If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing, at our contact address, of the problem within 24 hours of the delivery of the goods in question.

Customer is responsible for the return of any product, which must be boxed in original packaging and in an ‘as new condition’ with no parts missing. We must be notified of any returns within 24 hours and products must be returned within 10 days. Unless defective or not as ordered, any goods returned will be subject to a 10% handling fee.

If you do not receive goods ordered by you within 30 working days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 31 working days from the date on which you ordered the goods.


All products carry at least a 12 month Return to Base warranty. Some have as much as 5 years. All warranties depend upon the type of use. For specific information.

Bulk Orders

For multiple orders on desks and chairs please Contact us for a quote.


Safe secure credit/debit card payment using PayPal (you do not require a Paypal account) or Select ‘Direct Order’ to arrange payment by cheque or bank transfer.

Trial Products

A request for a trial period must be requested in writing by the customer and agreed by Atlas Back Care Ergonomics BEFORE goods are delivered.

All products are trialed on the basis of return to Atlas Back Care Ergonomics in unmarked and new condition.

Any products not returned boxed are subject to cost.

All options (associated to the product) are chargeable unless stated at point of a sale in writing.

All deliveries and collections are chargeable except if stated at point of sale.

Nothing in these Terms and Conditions shall exclude or limit the Supplier’s liability for death or personal injury resulting from the Supplier’s negligence or that of its employees, agents or sub-contractors.